Very few people with thriving careers find the time or even the need to give back to society by doing volunteer work. Scott Overholser DDS is someone who does. Holding a license to practice dental surgery in Chicago and Indiana, as well as a real estate license in Chicago, the Indiana University School of Dentistry alumnus is also a management consultant who has proven expertise in organizational management, performance management, and coaching in both marketing and sales.
Scott Overholser DDS gives as much of his dedication to his dental and management consultancy careers as he does volunteering at Vital Bridges. Vital Bridges is a Chicago-based non-profit that seeks to help people embattled by the life-altering effects of HIV/AIDS. It has five program sites in Chicago and is primarily concerned with the delivery of high quality basic services to its clients, and second, enabling them to live fruitful and fulfilling lives through its counseling, prevention services, education and case management activities.
Scott Overholser DDS is also involved with a program in Indiana where dentists donate their services to people in need. This program allows patients in need to obtain dental care they would otherwise not be able to afford.
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Dr Scott Overholser DDS knows that to have an overall great patient experience is not just about the dentist, but more importantly the entire staff. At his office, from the moment they call to make that first appointment, patients realize that they are experiencing a different kind of care. All staff members have gone through extensive training and it shows. They go above and beyond to ensure that each patient’s needs and concerns are addressed in a timely and thoughtful manner whether it has to do with insurance billing or a question regarding proposed treatment. For convenience, new patient insurance and health history forms are conveniently emailed to patients, and after proposed treatment, patients can log-on to the website to review treatment descriptions and computer generated animations to answer questions they might have.
Dr Scott Overholser DDS also knows the importance of retaining good staff members. Patients feel much more comfortable when they enter his office because they see the same familiar faces year after year. Whether they are getting their teeth cleaned by one of the hygienists or checking out at the front office when leaving, they are treated like old acquaintances and not just chart numbers.
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